ITIL ®4 Practitioner: Change Enablement

Description

ITIL® 4 Practitioner: Change Enablement

Duration: 1 days

Description:

The ITIL 4 Practitioner: Change Enablement practice module provides best practice guidance on how to maximize the number of successful service and product changes by ensuring that risks have been accurately assessed, authorizing changes to proceed, and managing the change schedule.

This practice module is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximizing value of the Change Enablement practice in their everyday work.

Prerequisites:

• ITIL 4 Foundation Certificate in IT Service Management OR
• ITIL 4 Managing Professional Transition Certificate
• Training through an Accredited Training Organization

Course Student Material:

The certification exam is part of the course purchase.  Included in the Learner Kit is PeopleCert’s Official Training Materials.  This kit is intended to support the training you are undertaking to prepare for the exam.  The kit comprises a Learner Workbook and a Quick Reference Guide that have been designed to reinforce your learning and are intended to be valuable revision aids.

ITIL 4 Practitioner: Change Enablement enables professionals to:

• Ensure that changes and their components are realized in an effective, safe, controlled and timely manner to meet stakeholders’ change-related expectations and needs
• Minimize the negative impacts of change
• Balance effectiveness, throughput, governance, compliance, and risk control for all changes in the defined scope
• Be adaptive to meet the needs of various approaches to change development.
• Measure, assess and develop the Change Enablement practice capability in their organization by using the ITIL Maturity Model

About the Examination:

• 65% Pass mark
• Closed book
• 30 minute duration

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.