Knowledge Peak is an information technology training and consulting company based in Eagan, MN. We have won the “Best of St Paul award in training and development consultant,” four times.

We earned local recognition in our industry, but we have a huge national presence as well, serving corporate and government clients all over North America.

Since 2002, Knowledge Peak has specialized in offering training and consulting services geared toward information technology. We’ve continued to offer those services, while building our project management and service management offerings. Today, Knowledge Peak is one of the premier providers of I.T. Service Management training. We are a PeopleCert Accredited Training Organization (ATO) for ITIL®, Cobit®, ISO 20000, and Lean courses. We have also built a variety of workshops to better service our customers.

Our organization is focused on building relationships that partner with our customers so that we can understand their needs. We work to develop plans for addressing those needs and then implement an effective and successful consulting or instructional service solution. We have the capability to offer solutions for most technologies and always allow our customers to assess our staff before making that final decision to work with us.

Knowledge Peak provides the most experienced, qualified, and highly trained consultants and instructors available. We have a professional team located across the United States and we offer our process and ITIL® services to customers throughout North America.

Our Expert Instructors

Knowledge Peak’s main competitive advantage is our instructors.  Our instructors all possess several years of experience and up to date knowledge of the latest technologies and best-practices.  Our service management instructors are certified in multiple best practices frameworks.  This allows our team to provide a broader perspective and depth of best practices to our customers.  Our team is experienced in providing flexible and cost-effective solutions. We are committed and dedicated to delivering the highest quality of learning and services to our clients.

What Our Customers Are Saying

We have sent the majority of our staff to Knowledge Peak for ITIL Foundations training. Almost every single person taking the training passed the exam on the first try. We are very pleased with Knowledge Peak and will continue to work with them in the future. – Kerry, I.T. Manager

The company I work for was in need of ITIL Foundations training, and after researching the available options, I decided on Knowledge Peak. My initial inquiries were responded to promptly, and within a very short time I had the training scheduled and all of my questions answered. Knowledge Peak sent one of their instructors, Ron, to provide the ITIL Foundations training on-site at our company location over a three day period. Ron was well-versed in the topic of ITIL, and made the course material easy to understand and as interesting as possible. I received very positive feedback about both the instructor (Ron) and the course in general from various managers who attended the training with me. My experience with Knowledge Peak was very positive overall, and I would definitely choose them again for any future training needs.
– Scott N.

For the past 15 years I’ve been working with Knowledge Peak for my training needs and the training needs of my staff. The instructors have been very knowledgeable about their subject matter and make learning fun. Signing up for courses has been very easy to do. Prompt follow-up from Knowledge Peak staff assures me that each and every training experience will be handled professionally and that our training needs will be met. Whether it’s individual training or group training, Knowledge Peak is my first choice! – Ardis Brown