Course Description:
The Change Management Practitioner course provides participants with a thorough grounding in the Principles of Change Management, as they are summarized in the reference literature. The Change Management practitioner course is aimed to get a deep understanding of why change happens, how change happens and what needs to be done to make change a more welcoming and achievable concept. In particular such course should be delivered in organizations looking for real application of the different frameworks and of the ways of approaching change at an individual, team and organizational level

This course is delivered using a case study and an exercise kit designed to further enhance and cement the candidates understanding of the subject. Students who have attended this course are suitably prepared to successfully take the associated Change Management Practitioner certification test.

Course and Learning Objectives:
At the end of this course, you will be able to:

  • Understand how to support people learn what they need to during change
  • Appreciate different approaches to change management and their implications for supporting individuals through change and understand why people react as they do and how delegates can help individuals through the change process
  • Appreciate why teams are important in change, understand what factors contribute to team success and understand how teams change and develop and so help delegates to deliver improvements in team performance
  • Identify key metaphors describing how organizations change and how these can help delegates plan appropriate action during change
  • Understand what assumptions people may have about organizational change
  • Formulate an integrated model of the change management process and how this can help delegates to introduce successful change within an organization
  • Know what key areas need to be considered are when planning organizational change and understand the difference between management and leadership
  • Identify different leadership styles and their effects on the change process
  • Understand the important role leaders have to play in change management
  • Begin to develop a healthy response to the demands of change management leadership
  • Take the Change Management Practitioner Certification exam

Course Approach:
Participants will earn a deep understanding of how to apply the principles and core elements of Change Management, namely:

  • Managing change and the individual
  • Managing change and the team
  • Managing change and the organization
  • Leadership and change

An interactive approach is used combining lecture, discussion and case study experience to prepare participants for the Change Management Practitioner certification exam as well as providing valuable practical knowledge that can be rapidly applied in the workplace. Mock examination are provided and used as a preparation to the final test.

Course Student Material:
Students will receive a Change Management Practitioner classroom workbook containing all of the presentation materials, course notes, case study and sample exams. 

Pre-course study material should be purchased by attendees and read prior to class.  “The effective change manager’s handbook” ISBN-13: 978-0749473075.  This book is also used as an open book for the Practitioner exam.

Reference Materials:
Making Sense of Change Management by Cameron and Green (Kogan Page Ltd) and the Change Management Practitioner Handbook whitepaper.

Change Management Foundation certificate. Delegates will be expected to have completed the assigned pre-course study material prior to attending this course. 

Target Audience:
Program, Project and Business Managers, HR representatives, any member of an team in charge of leading or facilitating a transformation.