A+ Core 1 and Core 2


Duration 7 weeks M/W Eve


This course is delivered Monday and Wednesday evenings from 5:30 – 9:30 pm.

A+ certification is a vendor-neutral certification that certifies the competency of service professionals in the computer industry. It is for anyone who wants an internationally recognized credential as a competent computer service professional.

The A+ certification is a basic certification that demonstrates proficiency with computer hardware and operating systems (OS). It is governed by nonprofit trade association CompTIA. The A+ certification helps prove the recipient’s proficiency with the use of computers and related devices.

A+ Certification program is one of the largest certification worldwide. A+ Certification is developed and sponsored by the Computing Technology Industry Association (CompTIA), a global association of IT industry companies with the common goal of standardized qualifications for professionals working in the industry. Membership of CompTIA include most of the global software and hardware manufacturers such as Microsoft, IBM, Lotus, Dell, Compaq, etc.

In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. Prepares learners for the two A+ certification exams.


  • Identify the components of standard desktop personal computers.
  • Identify fundamental components and functions of personal computer operating systems.
  • Identify best practices followed by professional personal computer technicians.
  • Install and configure computer components.
  • Install and configure system components.
  • Maintain and troubleshoot peripheral components.
  • Troubleshoot system components.
  • Install and configure operating systems.
  • Maintain and troubleshoot installations of Microsoft Windows.
  • Identify network technologies.
  • Install and manage network connections.
  • Support laptops and portable computing devices.
  • Support printers.
  • Identify personal computer security concepts.
  • Support personal computer security.


  • Personal Computer Components
    • Personal Computer Components
    • System Unit Components
    • Storage Devices
    • Personal Computer Connection Methods
  • Operating System Fundamentals
    • Personal Computer Operating Systems
    • Windows User Interface Components
    • Windows File System Management
    • Windows System Management Tools
  • PC Technician Professional Best Practices
    • Tools of the Trade
    • Electrical Safety
    • Environmental Safety and Materials Handling
    • Perform Preventative Maintenance
    • Diagnostics and Troubleshooting
    • Professionalism and Communication
  • Installing and Configuring Peripheral Components
    • Install and Configure Display Devices
    • Install and Configure Input Devices
    • Install and Configure Adapter Cards
    • Install and Configure Multimedia Devices
  • Installing and Configuring System Components
    • Install and Configure Storage Devices
    • Select and Install Power Supplies
    • Select and Install Memory
    • Select, Install, and Configure CPUs and Cooling System Units
    • Install and Configure System Boards
  • Maintaining and Troubleshooting Peripheral Components
    • Troubleshoot Display Devices
    • Maintain and Troubleshoot Input Devices
    • Troubleshoot Adapter Cards
    • Troubleshoot Multimedia Devices
  • Troubleshooting System Components
    • Troubleshoot Storage Devices
    • Troubleshoot Power Supplies
    • Troubleshoot Memory
    • Troubleshoot CPUs and Cooling Systems
    • Troubleshoot System Boards
  • Installing and Configuring Operating Systems
    • Install Microsoft Windows
    • Upgrade Windows
    • Add Devices to Windows
    • Optimize Windows
  • Maintaining and Troubleshooting Microsoft Windows
    • Operating System Utilities
    • Back Up Microsoft Windows
    • Troubleshoot Microsoft Windows
    • Recover Microsoft Windows
  • Network Technologies
    • Network Concepts
    • Network Communications
    • Network Connectivity
    • Internet Technologies
  • Installing and Managing Network Connections
    • Create Network Connections
    • Install and Configure Web Browsers
    • Maintain and Troubleshoot Network Connections
  • Supporting Laptops and Portable Computing Devices
    • Laptop and Portable Computing Device Components
    • Install and Configure Laptops and Portable Computing Devices
    • Maintain and Troubleshoot Laptops and Portable Computing Devices
  • Supporting Printers
    • Printer Technologies
    • Printer Components
    • Printer Processes
    • Install and Configure Printers
    • Maintain and Troubleshoot Printers
  • Personal Computer Security Concepts
    • Security Fundamentals
    • Security Protection Measures
    • Data and Physical Security
    • Wireless Security
    • Social Engineering
  • Supporting Personal Computer Security
    • Install and Configure Security Measures
    • Maintain and Troubleshoot Security Measures